FAQs
FAQs
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Payment
We currently only accept payment via your Credit or Charge Cards, or via PayPal. We are working to facilitate other payment services.
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Shipping
Included in the sale price of your product is Free Standard Shipping Worldwide on all completed purchases. For Premium Shipping options there will be an additional charge. Premium Worldwide Shipping is at this time unavailable due to the COVID-19 pandemic.
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Changes
If you have placed your order and have received confirmation of purchase, please contact us via email with [email protected] with your order details and we will alter your order if possible. It may have already been dispatched from our warehouse, in which case we will be unable to make changes to your order.
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Cancellations
Please email us as soon as possible at [email protected] if you would like to cancel your order. Our orders are processed and dispatched quickly from our warehouse, we will attempt to fill your request as best we can.
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Cleaning & Care
Please see our About & Care page for Daily Bottle Care Instructions
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Collaboration
If you would like to discuss collaboration with our brand, please email us at [email protected] outlining your proposal, and with links to your social media accounts. We will get back to you as soon as we can.
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Contact
For any other enquiries or questions please contact us at [email protected].